We deliver to all UK mainland postal addresses every Tuesday 8am to 6pm. This excludes the Scottish Highlands and islands, Northern Ireland, Isle of Man and the Channel Islands. 

You will get an email a day before delivery and then a 1 hour ETA on the morning of the delivery (Tuesday). If needed, you can add delivery instructions to your order by following the instructions via the email. However, you do not need to be in to receive your order. Our delivery drivers will automatically "leave in safe place" or "deliver to neighbour". If your box doesn't arrive, please get in touch at so we can resolve this.

We use reusable and recyclable insulated pouches and ice packs, which will keep any required produce chilled until you get to your box.

Get an office delivery (London-only)? Read our FAQs on Office Delivery here.